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Industry executives have attributed such inconveniences to bad weather and, perhaps more vaguely, “labor shortages.” A May memo from the Transportation Security Administration (TSA) to its employees warned that over 100 of America’s largest airports will struggle with staffing shortages and asked office workers to assist with airport security on a volunteer basis. Delta’s CEO was concerned about staffing enough contracted workers for the summer. American Airlines recently announced plans to cancel hundreds of flights in July, citing “unprecedented weather,” a spike in travel demand, and a dearth of workers. Skift, a news site on the travel industry, predicted a summer full of subpar domestic travel experiences — from elbow-to-elbow seating on flights to sold-out destinations — as a result of the labor shortage.

Republican lawmakers and business leaders have used similar language to describe America’s slow job recovery. They’ve blamed the worker shortage on generous unemployment benefits and stimulus checks, claiming that people would rather stay at home and receive government aid than apply for jobs, a theory rejected by economists. According to the Washington Post’s Heather Long, America is undergoing a “great reassessment of work,” as people consider changing their industry or seek out higher-paying, stable jobs that are less public-facing. Regardless of the reason, America’s labor market is still far from normal, and certain sectors are recovering at different rates.

After a year spent slashing jobs, airlines and aviation subcontractors are now back on the hiring train. It’s not enough to hire back workers; those workers need to undergo training and security clearances. “For airlines, you just don’t go out and hire somebody,” Mike Boyd, an aviation consultant, told Yahoo Finance. “If you’re going to have them work at a ticket counter, they have to have training in hazardous materials and security. You just don’t bring people on real quick. The real issue is [the airlines] had to let somebody go.”

United’s CEO recently warned of a pending pilot shortage as older crew members retire, but it’s not just pilots that are in demand. Airlines and airports are looking to staff a variety of positions, from flight crew and food service workers to customer call staff and gate agents.

The airlines’ response has been akin to a corporate shoulder shrug that sidesteps the industry’s role in fragmenting its workforce, argued Laura Moran, a spokesperson for the Service Employees International Union. “There was a time when most folks — the customer service and wheelchair agents, security officers, cabin cleaners, and baggage handlers — were directly employed by the airlines,” Moran said. “Now, we have a real patchwork of subcontracted workers who perform crucial labor for the airlines.”

Some of these positions were first on the chopping block when travel halted. Thousands of jobs were nixed to stem immediate revenue loss — by airlines, airports, or the vendors they contracted out work. The travel and leisure industry accounted for a staggering 39 percent of all US job losses from Covid-19. Airlines cut about 90,000 full-time, in-house positions by the end of 2020, including the 30,000 workers they’ve placed on furlough.

Workers employed directly by the airlines were promised some job security; domestic carriers received billions of dollars in federal aid — $25 billion in April 2020 and $15 billion in December 2020 — predicated on the condition that they would bring back employees or keep them on payroll for a set period of time. But thousands of others in contracted positions, like cabin cleaners and wheelchair attendants, weren’t offered the same protections. A House investigation revealed that aviation contractors axed tens of thousands of jobs — roughly 15 percent of their workforce — even after receiving CARES Act funding for payroll assistance.

American Airlines food caterers march in line, holding up signs that read “One job should be enough” to protest the lack of health care benefits they receive. Andrew Lichtenstein/Corbis via Getty Images
American Airlines food caterers, who are employed by airline contractors, rally to demand health care benefits at JFK Airport in 2019.

Thus, it’s inaccurate to chalk a diminished passenger experience up to a “labor shortage” without contextualizing the airline industry’s working conditions and standards — and why it’s seemingly unable to summon back tens of thousands of crucial workers. A shortage does little to acknowledge the fluctuations in work consistency and lack of financial security that many have contended with. The industry has long relied on an understaffed and underpaid workforce, with many clocking in on the front lines (which, again, are unusually stressful these days). Yet, airlines have consistently deflected blame toward the vendors and contractors that employ some of these missing workers. It’s a tactic used by major corporations (and the airlines themselves) to shirk responsibility for low wages and the lack of worker benefits and protections.

Airlines work with different vendors to outsource different types of labor, from cleaning to food services to baggage handling. These vendors independently negotiate subcontracting agreements with the airline, Moran explained, which determines workers’ wages and benefits: “The result is a disconnected system of work with no standard wages, and it’s a situation the airlines have created to keep costs down and profits up. It’s unreasonable that low-wage Black and brown workers on the front lines are expected to bear the brunt of these problems when airlines are trying to reach profitability.”

Now, across the country, it seems there are fewer workers willing to return to an underpaid, unstable job, whether it be in retail, food service, or travel. The work of airport unions and organized labor in recent years have helped secure better wages for subcontracted employees, but inequities still persist in many cities.

“There isn’t a shortage of workers. There is a shortage of workers wanting to come back to work for poverty wages,” said Elsa Caballero, president of SEIU Texas, whose union represents janitorial, security, and building staff in airports. “Airlines, which are a major employer in Houston, are still paying way below $12 an hour.”

United, for example, has previously downplayed its relationship to subcontracted airport workers, dismissing its influence over vendors’ pay. In response to a “Fight for $15” protest in 2017, a spokesperson emphasized how United does “not have a direct employer-employee relationship with [its] vendors’ employees,” as if that alone absolves the airline from any responsibility.

However, airlines do have leverage to raise wages, if they choose to intervene and place pressure on contractors. Workers at Philadelphia International Airport, for example, qualified for a $12 minimum wage after the city passed a “living wage” ordinance in 2014, but subcontracting companies refused to increase their pay rate until American Airlines upped its contract to pay for the discrepancy. American interjected again in 2017, the Philadelphia Inquirer reported, when contractors refused to bargain with the workers’ union.

“In Houston, we’ve had to work with the mayor and city officials to create an executive order to ensure that an airline like United will pay workers a living wage,” Caballero said. “We know airlines can pay more, but they are lowballing the contracts they offer vendors.”

Substantial federal aid has done little to assuage workers’ and union leaders’ fears of further layoffs. Airlines are still searching for ways to keep costs low. United Airlines, for example, told its in-house catering workers earlier this year that it was “exploring the option” of working with a third-party contractor for its kitchen services, igniting a series of worker protests in April.

Representatives learned that @United has issued an RFP to outsource over 2,500 catering jobs in Newark, Cleveland, Denver, Houston & Honolulu, even tho United has already received $7.7 billion from the US gov’t in order to keep workers employed & is able to receive billions more.

— UNITE HERE ✊ (@unitehere) May 3, 2021

Running an airline is a high-cost operation. Slate’s Henry Grabar previously described the industry as “low-margin, capital-intensive businesses,” which means a company’s cash savings won’t be very helpful during an extensive crisis. ”Capital-intensive means it’s hard to tighten your belt,” Grabar wrote. “You can save some money on fuel and food, but not on labor or rent. You still have to pay banks or leasing companies for your planes. You can’t save those seats for later, or fly twice as many flights when business picks up again. There is no factory to shut down. Even if you ground flights, many costs are fixed.” Customers have been expected to pay additional fees on top of ticket costs for additional luggage, seat selection, and priority boarding. (Fees are also another stream of revenue for airlines, one that is exempt from the 7 percent excise tax on domestic airfare.)

Yet, the aviation industry has a long history of generously padding the wallets of its executives, investors, and other shareholders through stock buybacks and hefty compensation packages. All this, despite being a fundamentally expensive business. So far, they’ve squared that tricky circle by passing costs on to the consumer and neglecting the needs of workers who are central to airline operations.

While customer service and labor issues can seem at odds with one another, Caballero argues that improved working conditions can directly affect the passenger experience. Travelers and workers could find solidarity in the fact that they both expect more from airlines. If travelers are being nickel-and-dimed for every expense, where does the additional money go? Research shows that higher pay boosts employee performance and retention; in a place like the airport, in which so many workers are public-facing employees (sometimes dealing with unruly passengers), fair compensation and benefits should be prerequisites.

“This is a consumer issue,” said Caballero. “It affects passengers when airport workers are paid poorly and don’t want to show up, when there’s no one to push a wheelchair or answer questions at the gate. Their work is undervalued, yet it’s incredibly important to passengers.”

From The Hindu: Sports

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From BBC: Europe

From Ars Technica

From Jokes Subreddit

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    Wtf kinda name is hahaha

    submitted by /u/gamerguy029
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  • TIL Albert Einstein really existed -

    I thought he was a theoretical physicist.

    submitted by /u/CowardlyVelociraptor
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  • Nurse in a care home walked past one of the bedrooms She sees an elderly lady sucking on her husbands penis. -

    She came in and said “Mrs Philips, you can’t do that.”

    “Why not?” She asked, “I enjoy doing it.”

    “Yes.” She replied, “but it was meant to be buried with the rest of him.”

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  • Three sisters die in a car crash. -

    Three sister die in a car crash. All three sisters make it up to heaven where they are greeted by God himself. God opens the pearly gates to reveal ducks everywhere

    God says “Welcome to heaven, there is only one rule here. The only thing you can not do is step on any of the ducks so you must always watch your step.”

    The sisters are very cautious throughout their first days there, however the oldest sister accidentally steps on a duck. God then came waking up with this ugly man and handcuffed the man to the oldest sister. God said “As a punishment for stepping on A duck you will have to spend the rest of eternity with this man.” The other sisters knowing the punishment take extra caution over the next couple of days. Unfortunately the middle sister could not avoid it anymore and accidentally stepped on a duck. Again god walked up and handcuffed a hideous man to the middle sister for eternity. The youngest sister made sure to always watch her step and after about a month or so god came walking up to her with an attractive young man and handcuffed them together. God then started to walk away when the youngest sister stoped him and said “ But god, I did not step on a duck” To which god replied “Yes, but he did”

    submitted by /u/riottheunicorn
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